MY WORK PROCESS BOILED DOWN:
IBM Design Thinking
After user interviews, field studies and general meetings regarding the projects components and stakeholders, the IBM Design Thinking workshops are held. This is where the UX team and the users iterate around ideas for the best solution, with the end user at center.
This is where the ideas are filtered down to the solution which is the optimal for the users and stakeholders considering the technical specifications. legacy systems, etc. What workarounds are need to be done to get the best solution, maximizing efficiency and time saving for the users.
Often utilizing methodologies like field studies, user studies and customer journeys. When flow charts have iterated into wireframes. they are made into mockups and finally an Interactive prototype is built. Often followed by an Implementation plan.
Where the final product is built, sometimes in offshore SCRUM teams. System integration testing, User studies. Measurement of pain points. This is often the most time consuming part, and UX is a vital part of this work, and should not be left out until launch time.
SOME WORDS ON MY WORK EXPERIENCE IN THE PAST AND THE PRESENT
After a long career as a creative consultant in first media, then IT, I am now channelling my experience as an expert within User Experience and Customer Experience. I started at IBM in November 2015 as Senior Experience Designer. Working in large transformational digital projects mainly with UX, UI:s and CX, utilizing tools and frameworks such as Design Thinking and Apple:s Mobile Experience Workshops. Certified IBM Design Thinking Workshop Practitioner/Faclilitator. Often travelling for working at client sites in international cases with the latest technologies within UX/UI design work. Two examples from 2016 are; Going to South Africa and Australia to facilitate IBM Design Thinking workshops at clients offices. My profile is as a Design Thinking workshop facilitator, as well as producing artifacts such as wireframes, mockups and Prototypes. I also do UX Conference talks if asked. Am an IBM Watson ambassador. Specialities Design Thinking (UX process-tool framework), Customer Experience Management,(CX) Prototypes, Field Studies, Mockups, Wireframes, Service Concepting, App Concepting, Responsive websites Concepting, Internet of Things (IoT), 3D, Graphic Design, Copywriting, Video/photo shooting + Video/photo editing. UX Conference Talks.
My main focus and full time job
Where I started, 3D, news graphics or cartoons.
A hobby since I was 14, have published many photos for articles.
I have done some video editing, and have published many articles in magazines.